Phone conferences

For phone conferences you can use one of our Polycom "Soundstation" units. One of them is permanently installed in the Video Conference room, the other one is kept in the safe in that room and can be used anywhere. The portable one should be booked out using the same booking system as for the main room, selecting "Telephone" from the list of rooms. The phones are large roughly triangular lumps of dark grey plastic. The one in the video suite sits on the table, and has an associated power supply. If it is not already set up, plug it into the mains, and connect the phone jack to the socket on the wall (right hand corner of the room when you come in the door). The figure below shows the keys you need to use. To start dialling press the On/Off key - this is like picking up the handset on a normal phone, you should hear a dialling tone. Dial using the numbered keys as usual. To hang up press this button again, which is the equivalent of putting the handset down on a normal phone. To mute yourself press the Microphone Mute key. This means you can not be heard and is generally a good idea when you are listening to other people speaking. The red LEDs on the unit will flash when the unit is muted. The phone number of the video conference room is 01524 594526 in the UK or 0044 1524 594526 from abroad, assuming (00 is the international dialling code). For complete information refer to the users guide.

If you want to set up your own phone conferene, here is the information given to us by the University phone supervisor.

There is no fixed policy on conferencing, it is up to the dept/individuals to use whatever supplier they want. Intercall was initially used as it was a far cheaper option than BT, but as ever things move on with other telephone conference service providers emerging all the time:

POW WOW

powwownow web site There is no charge for using the Powwownow service. Everyone calling into a conference call simply pays for their own phone call, which typically costs 6.7p/min+VAT from landlines and 8.5p/min+VAT from mobiles, from anywhere in the UK. The call costs will be shown on your phone bill in the same way as any other call. For further details see http://www.powwownow.co.uk/

GENIE

genie web site

VOICEMEETING

voicemeeting web site

CONFERENCENOW

Conferencenow web site

INTERCALL

intercall web site You just need to set up an account, which literally takes minutes by contacting Intercall and a starter pack will emailed to you immediately, detailing your own personal Conference code and PIN: Our Sales Contact: Les Wilson 0141 582 1288 or mobile 07917 781699 or email lwilson@intercalleurope.com Customer Service: 0800 833 695 or +44 (0) 1452 553456 For further details see http://www.intercall.com/ or ring Intercall Conferencing direct

BT

There are several options available, depending on the users requirements - . BT Meet me, BT Express , BT Premium etc. It costs nothing until you use the services. For further details see their web site or ring UK Freefone 0800 77 88 77 select option 2


Alex Finch